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FOR IMMEDIATE RELEASE
October 21, 2004
Release # 05-023
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Firm’s Hotline: (800) 913-8999
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
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CPSC, Nexgrill Industries Announce Recall of Gas Grills to Replace Gas
Pressure Regulator (On/Off Gauge)
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recall in voluntary cooperation with the firm below. Consumers
should stop using recalled products immediately unless otherwise instructed.
Name of product: Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001
Units: 10,900
Manufacturer: Nexgrill Industries Inc., of Walnut, Calif.
Hazard: As consumers adjust the gas pressure regulator (on/off gauge)
leading to the propane cylinder, the label on the valve can become
positioned in such a manner that it is difficult to read. This can cause
consumers to inadvertently leave the gas valve on, posing a fire hazard.
Incidents/Injuries: Nexgrill has received two reports of consumers
leaving the gas valve on. No injuries or property damage has been
reported.
Description: This recall involves the Beefmaster Explorer Outdoor Gas
Grill Model Number 720-0001. The table top grill is made of stainless
steel and is used with a disposable propane cylinder, which is purchased
separately. Each grill has one main burner and a cooking grid that sits
over the burner. Model numbers are located on the back panel of the
grill. The brand name “Nexgrill” is on a plate on the grill lid.
Sold at: Academy, Bar-B-Que Galore, Crate & Barrel, Home Town and
discount department stores nationwide. Crate & Barrel also sold the
grills through their catalog and at www.crateandbarrel.com. The grills
were sold from January 2002 through June 2003 for about $100.
Manufactured in: China.
Remedy: Consumers should contact Nexgrill to obtain a free replacement
gauge. Consumers can also return the product to the company for
installation of the replacement gauge at no charge. In addition,
Crate & Barrel customers should contact Crate & Barrel to obtain a free
replacement gauge or to make arrangements to return the product to the
company for installation of the replacement gauge at no charge.
Consumer Contact: Contact Nexgrill toll-free at (800) 913-8999 between 9
a.m. and 5 p.m. PT Monday through Friday or email to info@nexgrill.com.
Crate & Barrel customers should contact Crate & Barrel toll-free at
(800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com.
Nexgrill Media Contact: Ms. Christine Hsu, at 909-598-8799.
Crate & Barrell Media Contact: Mr. Harvey Silverstone, at (847) 239-6111
or email at hsilverstone@cratebandbarrel.com
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