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FOR IMMEDIATE RELEASE
July 14, 2004
Release # 04-178
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Firm’s Hotline: (800) 303-5507
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
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CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recall in voluntary cooperation with the firm below. Consumers
should stop using recalled products immediately unless otherwise instructed.
Name of product: Wall Plug Ethernet Bridge
Units: About 53,500 units
Manufacturer: NETGEAR Inc., of Santa Clara, Calif.
Hazard: The plastic housing on these units can detach, posing a shock
hazard.
Incidents/Injuries: NETGEAR has received one report from a consumer of
a detached casing. No injuries were reported.
Description: The Wall Plug Ethernet Bridge is used to extend internet
availability throughout a home or business. It is 2.75 inches high, 3.5
inches wide, and 2 inches thick, with a grayish silver plastic housing.
“NETGEAR” is written on the top of the housing. The plastic housing
contains a label with the model number and the serial number on it. The
model number is XE102 and the serial numbers are XE12A32LB000001 through
XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.
Sold at: Various electronics stores, Web sites, and through the NETGEAR
Web site from February 2003 through May 2004 for between $50 and $80.
Manufactured in: China
Remedy: Consumers should stop using the product immediately. Remove
electrical power source to the receptacle and unplug the unit. Contact
the company for a free repair kit. The free repair kit when affixed
will ensure that the plastic housing will not become loose or separated.
Consumer Contact: Call NETGEAR Inc., toll-free at (800) 303-5507
anytime for a free repair kit.
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