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FOR IMMEDIATE RELEASE
August 29, 2003
Release # 03-176
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IBM Recall Hotline:(866) 644-3155
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
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CPSC, IBM and LiteOn Technology Announce Expansion of Previously
Announced Recall of Computer Monitors
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), IBM, of Armonk, N.Y., and LiteOn Technology, of
Taipei, Taiwan, are voluntarily expanding their recall to repair program
for G51 and G51t computer monitors manufactured by LiteOn and sold by
IBM. The original recall, which was announced on March 4, 2003,
involved 56,000 computer monitors. The expansion includes 63,000
additional G51 and G51t monitors that were manufactured through
September 1998. The monitor's circuit board can overheat and smoke,
posing a fire hazard to consumers.
IBM and LiteOn have received seven reports of monitors overheating
and smoking, including one report of minor property damage and one
report of minor smoke inhalation.
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube)
and G51t Touch Screen CRT models. The G51 and G51t monitors have the
following model numbers on a label on the back of the unit: 6541-02N,
6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the
back of the recalled G51 models also has a date of manufacture between
June 1997 and September 1998. The "IBM" logo can be found on the front
of the units, which were manufactured in China, Malaysia, and the United
Kingdom.
IBM, MicroTouch Systems, and major retail stores nationwide,
including Best Buy, CompUSA, Office Max, and Radio Shack, sold the
monitors from June 1997 through December 1998 for about $370.
Consumers should stop using these monitors immediately and contact
the IBM Repair Center toll-free at (866) 644-3155 between 9 a.m. and 7
p.m. ET Monday through Friday to confirm whether their monitor is
covered by the recall. Consumers with a recalled unit will receive a
free inspection and repair or a replacement unit. For more information,
consumers can log on the company's website at www.ibm.com/pc/g51recall.
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