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Note: Firm is now providing an exchange for a new bicycle of equal value or store credit toward another bicycle.
FOR IMMEDIATE RELEASE
Originally issued January 7, 2003
Revised March 18, 2003
Release # 03-066
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Firm’s Recall Hotline: (888) 805-6396
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Mark Ross, (301) 504-7076
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CPSC, Sun Rise Industrial Co., Ltd. and Raleigh America Inc. Announce Recall of Bicycles
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sun Rise Bicycle Industrial Co. Ltd. of Taiwan and Raleigh America Inc., of Kent, Wash., are voluntarily recalling about 2,800 bicycles. The frames on these bicycles can break, which can cause riders to lose control and crash.
Raleigh America has received 13 reports of frames breaking including one incident where a consumer reported a broken heel.
The recall involves the 2002 Diamondback X-10 and X-20 Bicycles. These are full-suspension, Y-frame mountain bikes. They are either silver and black or black and blue. "Diamondback" and "X10" or "X20" are written on the down and bottom tubes.
Authorized Diamondback dealers sold the X-10 and X-20 bicycles nationwide from September 2001 through October 2002 for about $550 for the X-10 and $770 for the X-20.
Consumers with an affected bicycle should immediately stop using it and return it to an authorized Diamondback dealer to exchange them for a new bicycle of equal value or credit toward another bicycle. For more information or for the name of the nearest authorized Diamondback dealer, consumers can call Raleigh America at (888) 805-6396 between 7 a.m. and 5 p.m. PT Monday through Friday, or go to the web site at www.diamondback.com.
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