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CPSC and GE Interlogix Announce Recall to Repair Security Control Panels
PRODUCT: Security Control Panels - GE Interlogix of Tualatin, Ore., is
voluntarily announcing a recall to repair approximately 18,000 security
control panels. The repair includes all ZX400, ZX410 and ZX440F security
control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL"
errors and all ZX300 and ZX310 security control panels that are being
monitored. The control panels are used mainly to guard against burglary
but can be linked to smoke and fire alarms. The brand name "Moose" is
printed on the front of the keypad. Authorized dealers and distributors
sold the security control panels nationwide from November 1998 to March
2001 for between $40 and $260.
PROBLEM: The systems can fail to communicate with the central station
that should receive the distress signal, which then would fail to alert
the fire department, police department, or ambulance service. This poses
a safety risk to consumers.
INCIDENTS/INJURIES:CPSC and GE Interlogix are not aware of any
incidents involving these security control panels. This recall is being
conducted to prevent the possibility of incidents or injuries.
WHAT TO DO:Consumers with these security control panels should contact
their service dealers immediately to arrange for an inspection and
repair. Meanwhile, in the event of an emergency, consumers should not
rely on their security systems to contact emergency personnel. For more
information, consumers can contact GE Interlogix at (800) 648-7422
between 6:00 a.m. and 5:00 p.m. PT Monday through Friday or visit the
firm's web site at www.sentrol.com.
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